Legal

Terms of Service

Alien Intelligence (Pty) Ltd t/a Woblar·Effective 1 May 2026

1. Agreement to These Terms

By visiting woblar.com or engaging Woblar services, you agree to be bound by these Terms of Service. If you are entering into these terms on behalf of a business, you confirm that you have authority to bind that business.

These terms apply to use of our website and to any services you engage us to provide. Where a separate service agreement exists between you and Woblar, that agreement governs in the event of any conflict with these terms.

2. About Woblar

These terms are issued by Alien Intelligence (Pty) Ltd, a South African private company registered under number 2023/965677/07, trading as Woblar(“Woblar”, “we”, “us”, or “our”). Our registered address is in Pretoria, South Africa.

You can reach us at hello@woblar.com.

3. Services

Woblar builds and deploys custom AI Agents for small and medium-sized businesses. Services include lead capture, appointment scheduling, order handling, FAQ automation, and related AI-powered communication workflows, delivered via WhatsApp, web chat, and other channels.

The specific scope, deliverables, timelines, and fees for each engagement are set out in a separate service agreement or proposal signed by both parties. Descriptions of products and capabilities on this website are for information only and do not constitute a binding offer.

We reserve the right to update or discontinue any service offering at any time. Changes that affect an active engagement will be communicated directly to the relevant client.

4. Use of Our Website

You may use woblar.com for lawful purposes only. You agree not to:

  • -Scrape, copy, or republish content from this website without written permission.
  • -Attempt to gain unauthorised access to any system or data associated with this website.
  • -Use automated tools to interact with the site in a way that disrupts its operation.
  • -Misrepresent your identity or affiliation when contacting us.
  • -Use this site to facilitate any unlawful activity.

5. Intellectual Property

All content on this website, including text, design, graphics, and code, is owned by or licensed to Alien Intelligence (Pty) Ltd. Nothing on this site transfers any intellectual property rights to you.

The Woblar platform, AI Agent tooling, workflows, and underlying technology developed by us remain our property at all times. Clients receive a non-exclusive licence to use the outputs and integrations delivered under their service agreement, for the duration of that agreement.

Client data, business information, and content provided to us to configure an AI Agent remain the property of the client. We do not acquire any rights in that material beyond what is necessary to deliver the contracted service.

6. Client Data

Where we process personal information on behalf of a client as part of delivering AI Agent services, we act as an operatorunder the Protection of Personal Information Act, 4 of 2013 (“POPIA”). The client is the responsible party and remains accountable for ensuring their own POPIA compliance.

Clients must ensure they have a lawful basis to share personal information with us and that their end-customers have been appropriately informed that an AI Agent is operating on the client's behalf. We process such data only on the client's instruction and in accordance with our data processing obligations.

Our Privacy Policy at woblar.com/privacy sets out how we handle personal information in full.

7. Payments and Fees

Fees for Woblar services are set out in individual service agreements or proposals. All amounts are in South African Rand (ZAR) and exclude VAT unless stated otherwise.

Payment is due on the terms stated in the relevant agreement. Late payment may result in suspension of services after written notice. We reserve the right to charge interest on overdue amounts in accordance with South African law.

Fees are non-refundable once work has commenced, except where we have materially failed to deliver the agreed scope and have not remedied that failure within a reasonable time after written notice.

8. Disclaimers

This website and our services are provided on an “as is” basis. While we work to deliver reliable, high-quality AI solutions, we make no guarantee that:

  • -Outcomes such as revenue growth, lead conversion rates, or cost savings will be achieved.
  • -AI Agent outputs will be error-free, complete, or suitable for every purpose.
  • -Integrations with third-party platforms (WhatsApp, Meta, etc.) will be uninterrupted.
  • -The website will be available without downtime or technical issues.

AI outputs are not professional legal, financial, medical, or compliance advice. Clients are responsible for reviewing AI Agent responses and ensuring they are appropriate for their business context.

9. Limitation of Liability

To the maximum extent permitted by South African law, Woblar and Alien Intelligence (Pty) Ltd will not be liable for any indirect, incidental, consequential, or special loss or damage arising out of or in connection with the use of our website or services, including loss of profit, revenue, data, goodwill, or business opportunity.

Our total aggregate liability to a client in respect of any claim arising from a service engagement will not exceed the fees paid by that client under the relevant service agreement in the three months preceding the event giving rise to the claim.

Nothing in these terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

10. Termination

Either party may terminate a service engagement in accordance with the notice period set out in the relevant service agreement. In the absence of a specific term, either party may terminate with 30 days written notice.

We may suspend or terminate services immediately if a client breaches these terms or a service agreement and fails to remedy that breach within seven days of written notice.

On termination, clauses relating to intellectual property, client data, payment of outstanding fees, disclaimers, and limitation of liability survive and remain in force.

11. Governing Law

These terms and any dispute arising from them are governed by the laws of the Republic of South Africa. Both parties submit to the non-exclusive jurisdiction of the South African courts.

Where a dispute cannot be resolved directly, the parties agree to attempt mediation in good faith before initiating formal legal proceedings.

12. Contact Us

Questions about these terms or how we operate:

Alien Intelligence (Pty) Ltd t/a Woblar

Pretoria, South Africa

Registration: 2023/965677/07

Email: hello@woblar.com

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